Intern - Business Intelligence / Data Reporting


Omaha, NE Business Intelligence


16476 Intern - Business Intelligence / Data Reporting (Open)


Position Type:

Full time






Position Details:

The Business Intelligence / Data Reporting Intern will support various internal teams; including Operations, Customer Delivery, Project Management, Purchasing and Finance. The candidate will conduct research on Operational & Delivery functional areas and provides the information to internal stakeholders to drive business decisions, including expense management & process improvement. While working in this role, candidate will build meaningful skills such as business analytics and develop a strong understanding of CSG Operations and the impact the Operations team has on influencing business decisions. This internship will provide an opportunity to immediately contribute value to the team.

As part of the Operations & Delivery team for our CCM SSU – (Customer Communications Management - Strategic Solution Unit), the candidate will have the opportunity to learn and contribute to the Print & Mail Operations KPIs for various functional areas including Capacity, Quality, Postage, Revenue & Expense, Portfolio & Program Management, and Client Delivery.

As a CSG intern, you will:

  • Perform high value research and data maintenance projects
  • Pull, clean, and analyze data to be consumed by the end user
  • Create reports/dashboards in Power BI
  • Provide reports to multiple teams within CSG and see how other teams operate
  • Administer the workflow management tool (agile methodology) to keep track of projects, issues and reporting requests
  • Real-world use cases within Excel and Access
  • Gain exposure to different business intelligence tools
  • Requires a strong work ethic, a commitment to excellent customer service and teamwork, and the ability to integrate rapidly with an existing team
  • Requires excellent written and verbal communications skills at the business and technical levels
  • Working towards a Bachelor’s Degree in Computer Science or Related field

Job ID: 2302

Posted 4 days ago

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