Sr Implementation Analyst

First Data

Omaha, NE Business Intelligence

Position Description Overview

The FISERV Issuer Solutions Conversion/Implementation department works directly with clients on conversion, start-up, and transfer projects.  Conversion projects involve migrating an existing portfolio from another processor (TSYS, FIS,  In-house, etc.) to the FISERV processing system. Conversions can be for a client brand new to FISERV or for an existing client that is adding to their portfolio. Startups involve starting from ground zero and building out the required infrastructure on the FISERV system to support a new client, who will launch a new portfolio. Transfers involve two clients that are already FISERV clients and involve systemically moving the accounts from one clients infrastructure to the other.

Team members assist in all aspects of each project type from beginning to end, participating in Discovery, Data Spec Review, Software Development Process, System Configuration, Testing, Project Management & Implementation.  Associates are given the opportunity to become knowledgeable in a number of FISERV credit system/product features and become Subject Matter Experts in specific areas of their choice. The positions within Conversions offer a variety of opportunities, including projects where you may manage all aspects independently, or larger projects where youll be part of a larger team working together to deliver a successful implementation.

Job Responsibilities

  • Responsible for translating business requirements into technical requirementsto satisfy client custom development. 
  • Responsible for all aspects of the project from beginning to end.
  • Responsible for managing project plans and associated tasks. 
  • Responsible for helping drive resolution of issues through problem solving,identification of necessary resources, and escalation.
Scope of Job

Responsible for managing several differentskillblock areas. Works on moderate to high level complex projectsand tasks.


Communication Skills\: 

  • Excellent verbal and written communication skills
  • Experience in a client-facing role
  • Ability to effectively conduct meetings andpresentations.
  • Customer service experience
Industry Knowledge\:
  • Understanding of the Credit Card Issuing Industryand associated products
  • Experience with in converting to new processingplatforms, preferred
Project Management and Leadership\: 
  • Excellent time management skills 
  • Ability to make information based decisions
  • Ability to multi-task in a fast-paced environment
  • Ability to manage project deliverables and keepclient and internal partners on task
  • Experience of working in a diverse and challengingenvironment
  • Enthusiasm to motivate others
  • Commitment to be part of the team, and to supportothers in making the wider team a success
  • Proven ability to manage and mitigate risks toproject delivery
Competencies and Platform Knowledge\:
  • Bachelors degree preferred and/or relevant creditcard processing experience
  • Previous conversion experience preferred
  • Experience with and knowledge of FISERV platforms (FISERVOmaha) and products/services preferred.
  • Ability to work independently on assigned projectsand within a team on large projects.
  • Knowledge of Microsoft Windows applications
  • Analytical and problem solving skills
  • Veterans, Military Spouses, and Guard/Reserve Members encouraged to apply

United States-Nebraska-Omaha-Omaha - 6855 Pacific St

Job ID: 3448

Posted 26 days ago

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