Special Services Analyst

Ameritas

Use your letter writing and grammar skills to craft and edit written correspondence.

At Ameritas, fulfilling life is what we do daily. We continuously strive to help our customers and employees enjoy life at its very best by reducing uncertainty, helping grow assets and protecting what is most cherished. We're here to help people put worry behind and the future ahead and help enable a life that's rich in family, happiness, health and financial security. When lives are fulfilled, our mission is fulfilled.

Ameritas Life Insurance Corp is seeking a Special Services Analyst to drive the business by performing regulatory and administrative support functions. This position will specifically focus on delivering timely responses to claims appeals by external customers and insurance regulatory agencies. This position contributes to customer loyalty and retention by adhering to established processes and making recommendations for process enhancements.

Essential Job Functions

* Provide regulatory and administrative support by preparing written responses to claim appeals using existing templates, but also creating and entering case specific details. Assist in drafting and reviewing responses inquiries and/or correspondence.
* Regularly handle sensitive and/or confidential materials.
* Supports or coordinates projects from multiple sources.
* Communicate with outside sources to obtain necessary information.
* Support on-going reporting needs through collaboration with other business areas.
* Review errors, inconsistencies, improper processing practices and make recommendations to management.
* Attention to detail, and attention to proper spelling/punctuation/grammar will be key for success in this role.

Requirements

* High School diploma or GED required.
* 2-4 years of relevant experience required.
* Experience drafting and/or editing formal business documents and correspondence strongly desired.
* Experience with reading and interpreting contract language desired.

We are Ameritas: proud to say we're in the business of fulfilling life.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Job ID: 5957

Posted 30 days ago

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