ERP Technical / Functional Analyst II

Metropolitan Utilities District

Position Summary:

Under limited supervision, the ERP Technical/Functional Analyst II provides support to departments and end-usersutilizing SAP systems in their daily and regular business operations. Using standard business methodology andprocesses, gathers, analyzes, and documents the business rules and requirements from internal functionalbusiness units. Facilitates the implementation of solutions to meet identified business needs, ensures theaccurate implementation of District policy, practice, and process within the SAP system. Relies on experience andjudgment to plan and accomplish goals. Participates as a contributor in SAP related projects or initiatives outsideof his/her direct area of responsibility.

Minimum Requirements:

1.Bachelor’s Degree in Computer Science, Information Technology, or a related field, plus a minimum five (5)years of related work experience with project management, software development or system support, OR aMaster’s Degree.

2.Technical proficiency as an SAP Technical/Functional Expert in HCM for one or more of the followingmodules: Organizational Management (OM), Personnel Administration (PA), Personnel Time Management(PT), Payroll Accounting (PY) with experience in having implemented and/or provided day to day support ofthese modules. This includes configuration within these modules. Working knowledge and experience isdesired with SAP ABAP, SAP Fiori, SAP LSMW, and SAP HCM tables. Minimum 2 to 4 years of SAPexperience required.

3.Proficient working knowledge of SuccessFactors (SF) talent management modules and Employee Central(EC) with experience in having implemented and/or provided day to day support for one or more of thefollowing modules: Recruitment, (RCM), Learning Management System (LMS), Employee Central, (EC),Position Management, Performance Management, (PM), and Goals, (GM). Working knowledge andexperience is required with EC alerts, notifications, workflows, data loads, and business rules. Workingknowledge and experience is required with Role Based Permissions (RBP), Picklist Management, Ad hocreporting and Dashboards. Working knowledge and experience with integrations and replication of databetween EC and SAP via CPI is desired. Minimum 2 to 4 years of SF experience required.

4.Desired proficiency with technologies underlying the SAP components such as, but not limited to, relationaldatabases and database tools, web technology, or Linux.

5.Ability to be available to support critical systems 24x7x365 in order to provide continuous and effectiveservice to customers.

6.Effective time-management skills and ability to work with minimum supervision in a fast-paced environmentwith competing priorities, while meeting or exceeding deadlines.

7.Possess strong customer service and leadership skills; ability to build collaborative and effective businessrelationships to meet organizational objectives and goals within an environment of change.

8.Ability to focus on business solutions and results first before technology.

9.Must be able to communicate with internal and external team members effectively, verbally and in writing;accurately document customer needs; and tailor communication to a diverse clientele which will includeboth technical and administrative personnel.

10.Work may take place in all District locations and/or facilities including motor vehicles with varying conditionsto include, but not limited to, dust, odors, fumes, and noises.

11.Possess professional communication skills while maintaining a friendly, courteous and helpful dispositionwith co-workers, management and customers regardless of provocation.

Specific Responsibilities:

In order to effectively contribute to the objectives of the District, the ERP Technical/Functional Analyst II isaccountable and responsible for:

1.Interface with one or more functional areas of the District currently utilizing, or slated to be utilizing, SAPsystems.

2.Function as a technical expert and provide support on one or more SAP modules.

3.Recommend revision to SAP related business processes to increase efficiency, accuracy, and timeliness.

4.Gather, define, and document business requirements on behalf of the business process owners, businesssystem owners, subject matter experts, users, and other stakeholders; then develop detailed functional anddesign specifications suitable for implementation.

5.Participate in all phases of the system development lifecycle including testing.

6.Work with quality assurance in the design and performance of acceptance tests, change control, andrelease management processes.

7.Handle stresses related to effectively completing the above referenced requirements.

8.Understand and comply with all pertinent District policies and procedures.

9.Fulfill responsibilities common to all Supervisory, Professional, and Administrative positions.

10.Perform a variety of other duties as assigned.


In contributing to the objectives of the District, the ERP Technical/Functional Analyst II is responsible for effectingconstructive relationships with:

  1. Supervisors and staff in assigned departments/divisions and/or Information Technology at the District toassess business and operational needs and facilitate solutions via the effective use of the SAP systems.
  2. Professionals in other utilities and/or customer service-oriented companies to gather information on currenttrends in SAP.


An Equal Opportunity Employer "Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation"

Job ID: 7679

Posted 29 days ago

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