Custom Services Technical Consultant


Lincoln, NE Consulting
Position Description

Do you thrive in a dynamic, committed, and professional environment and would you like to be a part of a team that positively effects change? Are you up for a challenge of driving client experience forward?

You can “Find Your Forward" as part of our team at Fiserv, a FORTUNE™ 500 member, and you will join the industry leader in financial services technology. With more than 24,000 associates around the world, we’re pushing the boundaries of what’s possible in financial services with deep expertise and a dedication to innovation.

What does a great Custom Services Technical Consultant do?

In this role, you’ll help build the technology responsible for our core services. Your work will influence the success of companies across the world. Members of our Technology team are experts in the field, working to evaluate and improve today’s systems while building tomorrow’s.

This is a great opportunity to step outside the normal day-to-day and help clients achieve unique business objectives.

  • The ability to differentiate is critical to our customers, and this team thrives on meeting those challenges.
  • Draw on your experiences and expertise to innovate new and cutting edge solutions.
  • You have the opportunity to work with like-minded associates on team projects while maintaining a large measure of independence on smaller scope projects.
  • Every day is opportunity to be recognized as you contribute significantly to the success of our clients, the team, and Fiserv.
  • You will have appreciable latitude for un-reviewed action or decision.

Custom & Integration Services provides custom-tailored solutions to our clients. We help clients achieve unique business goals through custom development and integration solutions.

Essential Job Responsibilities:

  • You will be working directly with clients and their 3rd-party vendors on projects involving system integration via Fiserv APIs or custom development of bank-specific programs.
  • Collaborate with Fiserv product subject-matter experts and other internal teams to design custom solutions.
  • Assignments are broad in nature, requiring originality and ingenuity in the completion of assignments.
  • Effectively communicate using all mediums (verbal, electronic, written, etc.)
  • Utilize highly-developed organization skills to manage multiple tasks, projects, and responsibilities on a daily basis.
  • You will develop detailed statements of work to present to clients of their custom solution
  • You will conduct regular status meetings for all active projects
  • Provide sales support with Service Managers and Client Partners for clients exploring custom solutions
  • Monitor all deliverables to ensure that all business requirements are addressed per the statement of work
  • You will provide attentive post-delivery support to clients
  • Deliver weekly project status updates to management
  • You will actively contribute to internal process improvement
  • Ability to communicate with clients and teammates with a wide range of technical understandings, from C-level clients to senior software developers

Required Qualifications:

  • 4-year college degree
  • Minimum 3 years’ experience in a software project setting, banking, or other comparable industry
  • Ability to accurately interpret complex business requirements from clients to create detailed technical specifications development
  • Excel in clear and precise communication skills with both technical and non-technical audiences.
  • Ability to work productively alone and with a team.

Preferred Qualifications:

  • Experience managing multiple complex projects while maintaining high degree of quality and meeting deadlines.
  • Previous experience with Fiserv Products: Premier®, Precision®, Cleartouch®, Retail Online, or Focus are highly preferred.
  • Experience developing software applications in a Windows environment.

Travel Required:

  • As needed, <5% on average

Learn more about us.

The Custom & Integration Services team helps our client in the Financial Industry implement solutions which are not available off-the-shelf. We innovate every day and deliver software and services that allow our clients to differentiate themselves from their competition.

We welcome and encourage diversity in our workforce. We are an equal opportunity employer/disability/vet.

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit for more information.

Job ID: 1061

Posted Yesterday

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