Shared Services Analyst (HCM, Time, I-9, Payroll) - Kiewit Business Services

Kiewit Corporation

Omaha, NE IT

Requisition ID: 83195

    As the Field Support Analyst, you will be responsible for having an in-depth understanding of functions and processes.  The Analyst will handle more complex issues and situations that cannot be addressed by the Specialists, will help make decisions regarding the escalation of requests to KBS functional areas or to Change Control, and will work closely with the Specialists to ensure a full understanding of the issues and that compliance expectations are met.  The Analyst will also assist in identifying process improvement opportunities, compile department metrics, and will be responsible for the team's reporting.  

    The KBS Field Support team resides in the Organizational Services area of KBS and provides the front end support for all departments within Kiewit Business Services.  It is a fast paced, challenging environment that provides each team me

    District Overview
    Kiewit Business Services (KBS) is a cross-functional shared service organization that provides the business units with customer-specific services focused on cost and business value.   Our services include non-core, yet essential, functions of our businesses including accounts payable, accounts receivable, change control, human capital management, payroll, project initiation, compliance and continuous improvement.

    Position Location
    This position is located in Omaha, NE.  This is a shared service center in a professional office setting.

    Responsibilities
    -    Serve as an escalation point for Field Support Specialists and Leads
    -    Provide excellent customer service and be willing to go above and beyond in support of Kiewit's districts and projects; understand Kiewit's core business and promote a sense of urgency toward business critical issues 
    -    Effectively communicate with Field Support Team Management to discuss improvement opportunities, define risk, and develop strategy
    -    Collaborate with Supervisor and other KBS Leaders to identify and resolve issues and concerns
    -    Utilize reporting data to ensure master data and procedural items are being handled appropriately
    -    Understand documentation; seek improvements in the operations of the team 
    -    Provide training to internal and/or external personnel as needed
    -    Perform all activities of gathering documentation and data related to items that have been escalated to assigned tier
    -    Act as backup to the team to fill in gaps in staffing 
    -    Serve as the go-to resource for internal team members as well as external employees
    -    Reliable and consistent attendance
    -    Support and participate in collaboration activities to promote and implement continuous process improvement
    -    Perform other work related tasks as needed or assigned

    Qualifications 
    -    Minimum three years of related experience (developing reports and analysis)  
    -    Proficient in Microsoft Programs including Office, Excel, Outlook, Visio, and PowerPoint  
    -    Clear, fast thinker who is able to translate business needs into pragmatic solutions
    -    Analytical mindset with the ability to decipher reporting and metric data and develop/act on strategies to improve trends
    -    Highly motivated and self-directed; initiative and a sense of urgency to get things done
    -    Ability to understand both functional and end-to-end processes
    -    Excellent customer service and collaboration skills; ability to connect and build relationships with others inside and outside the organization and develop highly effective teams and alliances
    -    Ability to work with a high degree of accuracy with minimal supervision in a high volume environment
    -    Ability to be flexible and adapt to changing circumstances in a dynamic, fast paced environment
    -    Critical thinking and problem solving skills; ability to use logic and reasoning to analyze and identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
    -    Excellent organization and time management skills; ability to develop specific goals and plans to prioritize, organize, and accomplish assigned work
    -    Ability to travel as needed (less than two weeks per year and must hold valid US Passport if traveling to Canada, Mexico, etc)
    -    Ability to life, sit, stoop, bend, reach, climb stairs, etc.
    -    Ability to read from a computer or laptop monitor for several hours including fonts of various sizes from a variety of sources
    -    SAP knowledge preferred
    -    Prior work experience in a shared services environment preferred

    About Kiewit 
    As one of North Americas largest, most respected construction and engineering organizations, with 2018 revenues of $9 billion, Kiewit exists to make a difference. We improve and connect communities across the United States, Canada, and Mexico through complex projects in transportation, water/wastewater, power, oil, gas and chemical, building, industrial and mining. Our services are as diverse as the skills of our 20,000-strong workforce to whom we provide challenging, honest work in a caring and collaborative culture. A sense of adventure, pride and fulfillment is built into every career at Kiewit.

    How We're Different

  •    Consistently ranked within the top five of the œTop 400 Contractors according to Engineering News-Record 
  •    Top-tier health, dental and vision insurance available from Day One of employment
  •    401K savings plan that includes company dollar-for-dollar match on contributions up to 6 percent of base pay
  •    Our employees are entitled to accrue at least 20 days paid time off each year
  •    We spend an average of $8,500 per employee each year on training and career development and reimburse up to $5,250 per year in outside tuition costs

    Kiewit is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

  • Job ID: 2215

    Posted 16 days ago

    Share This Job