Sales Director, Channel Strategic Alliances


Omaha, NE Management & Operations


16185 Sales Director, Channel Strategic Alliances (Open)


Position Type:

Full time



US.NE.Omaha.CampusUS.CO.Greenwood Village.Office, US.IL.Chicago.Office



Position Details:

The Sales Director, Channel Strategic Alliances is responsible for implementing, tracking, and enabling partner programs that create partner engagement in leading incremental growth across targeted and existing accounts within our Customer Communication Management (CCM) line of business. 

This job is responsible/accountable for collaborating with regional sales, global partners, alliances, and vertical sales teams to drive business results by implementing targeted solution sales.   Works with partners and CCM sales and product teams to identify and execute on opportunities to promote alliances and partners. Train the channel alliance partners on the value proposition of our products and services. Build awareness throughout CCM and our partner organization by communicating field success and best practices. Structure and formalize programs and management.

Essential Job Functions 

  • Develop and Implement a partner ecosystem strategy, leveraging a consistent set of sales tools to enable increased visibility into the partner ecosystem business forecast and tracking the business results from joint solution engagements with key ecosystems partners.
  • Promotes and trains partners on CCM products that are applicable to their segment Identifies, coordinates, and tracks leads through partners and works with field sales team to identify appropriate solutions.
  • Collaborate with partner alliance relationship managers to develop high impact business programs that map key industry solutions to solving customer business challenges. 
  • Coordinate with vertical sales, marketing analytics and product management teams to identify and size addressable market potential within net new customers that can be targeted with focused vertical sales and marketing activities, via the partner ecosystem. 
  • Supports sales by driving and establishing field level connections with their external partners
  • Develops a pipeline of opportunities through direct contact or from leads generated by Partners
  • This job requires domestic and/or international travel up to and exceeding 50% depending upon location of the role. 
  • Incumbent is accountable for professional working behavior to include; building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating CSG’s core competencies and values.


Requires BS/BA degree in business or related field with 10 years’ experience in sales of software products and services


  • Bachelor’s degree with a strong academic track record
  • Minimum of 10 years of sales leadership with demonstrated success leading large SI and partner engagements. 
  • Demonstrated success establishing and leading channel and  partner sales. 
  • Executive level presence with the maturity and strategic planning experience to lead large, complex sales opportunities.
  • Working knowledge of technical concepts including operations and development processes,.
  • Advanced verbal and written communication skills with the ability to influence and negotiate complex deals.
  • Must have an entrepreneurial spirit, is a self-starter, and innovative. 
  • Solid commitment to sales and customer service with good initiative and follow-through.

Knowledge, Skills and Abilities 

  • Strategic Thinking: Systematically solves problems and hypothesizes possible customer pain points, expectations, and implicit needs; brainstorms with team members to devise solutions to solve complex deal challenges.  
  • Communication: Tailors communication to the customer’s needs with authority; effectively delivers presentations and has strong verbal and written communication skills. 
  • Interpersonal Influence: Uses rational and emotional drivers that would appeal to customers to comfortably drive negotiation conversations in his or her favor.
  • Networking: Identifies the right customer stakeholders and builds connections quickly to drive consensus for deals; works cooperatively with a wide range of internal stakeholders for deal success. 
  • Ownership: Goes out of his or her way to complete a job and has a relentless drive to achieve results; is independent and self-directed, and takes initiative with minimal direction or supervision.
  • Drive to Excel: Strong internal drive to meet and exceed targets while being an important contributor to the organization. Stand-out and drive business forward charting unfamiliar territories for growth.
  • Workflow Management:  Sets clear, realistic, and time-bound objectives that align to business growth; breaks each objective into tasks and process steps that can be achieved with a realistic timeframe. 

Job ID: 1466

Posted about 2 months ago

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