Info Services Manager

Mutual of Omaha

Omaha, NE Management & Operations

If doing a “good” job has never been good enough for you – let’s talk. We’re searching for someone who strives for excellence. A professional who truly goes above and beyond to exceed expectations. Just being a technology whiz won’t cut it. We need much more:

We need a groundbreaker who can lead our organization through the changes and challenges of Lean-Agile environment.

We need a motivator who can empower teams to excel and aim for their highest level of performance.

We need a collaborator who can reach across our enterprise to build consensus and engage stakeholders.

And we need an innovator who understands the impact technology can have on a company’s business systems and processes.

So, if you have the power to innovate, motivate and collaborate, bring your amazing talents to Mutual of Omaha. Combine your power with ours and see how far we can go together!

WHAT YOU'LL DO:

The Information Services Manager (ISM) on the Service Agile Release Train (ART) will serve as a coach to the resources on the ART teams and requires operating at a higher level of leadership.

  • Support the teams ultimately responsible for adoption, success, and ongoing improvement of Lean-Agile environment. Teach, empower, and engage individuals and teams to reach their highest potential.
  • Steer the organization toward Lean and Agile behaviors, habits, and results. Demonstrate an urgency for change, communicate the need for the change, build a plan for successful change, understand and manage the change process, and address problems as they come up.  Be a change agent and take a system view of the transformation. Work with engineers and system stakeholders to help ensure alignment and effective execution of Strategic themes.
  • Create an environment that promotes learning.  Encourage team members to build relationships with customers and suppliers and expose them to other worldviews.  Strive to learn and understand new developments in Lean, Agile, and contemporary management practices. 
  • Attract, recruit, and retain capable individuals. Employ a Lean leadership style that focuses on developing skills and career paths instead of being a technical expert or coordinator of tasks. 
  • Provide missions and vision, with minimum specific work requirements.  Create a safe environment for learning, growth, and mutual influence.
  • Establish a decision-making framework. Take responsibility for making and communicating strategic decisions – those that are infrequent, long lasting, and have significant economies of scale.  Decentralize all other decisions.
  • Create an environment of mutual influence. Support Lean-Agile principles and values.  Help build high performance teams.
  • In this role you’ll be sitting over 66% of the time and need visual acuity at 20 inches (or less) over 66% of the time

ABOUT YOU:

  • Experience managing Lean-Agile practices and implementations
  • Show initiative, is a self-starter, able to handle multiple priorities and has excellent time management skills. Must be comfortable with juggling multiple priorities with the ability to manage time effectively.
  • High level of maturity; able to handle change and stress with ease
  • Excellent problem-solving, analytical and investigative skills
  • Successfully understands the impact of technologies on company problems and processes
  • Treat customers with respect, dignity, and appreciation. Adds value to customer interactions.
  • Function as a positive role model, strong coach, and change agent. Motivate, inspire, energize, and help people overcome barriers.
  • Consult and participate in the development and/or selection of technical solutions as required. Understands concepts associated with the I/T architecture and information services industry. Actively support, understands and guides the operation of I/T Core Processes.
  • Understand customer business processes and maintain business partnerships with customers and suppliers at all levels. Participate with customer management, as requested, to define, review, or modify business processes. Understands how specified technologies can enable business processes. Communicate with business and I/T customers.
  • Pursue operational excellence and continuous improvement.
  • Anticipate and prepare for emerging systems and technology needs. Uses goals and objectives to prioritize work and guide actions. Understands multiple systems or technologies. Understand interaction with other systems.
  • Proven leadership abilities and tangible success implementing strategic business initiatives.
  • Bachelor’s degree in related system and/or business-related field of study (or equivalent work experience)

WHAT WE CAN OFFER YOU:

  • A diverse workplace where associates feel a sense of belonging
  • A company that feels like a small, close-knit community, with the strength of a Fortune 500
  • Tuition reimbursement, training and career development
  • Competitive salary, incentives, 401(k), flexible work schedules and a healthy amount of time off
  • Don’t live in Omaha? No problem! We offer an attractive relocation package.

MUTUAL OF OMAHA:

Mutual of Omaha serves more than 4.6 million individual product customers and 36,000 employer groups.  Our legacy of stability creates an environment where every associate is encouraged to experiment, innovate and grow in their own unique career path.      

From day one, you’ll have the tools to be your best self at work. Here you’ll do meaningful work and your talents will have a positive impact on peoples’ lives as we help our customers protect what they care about and achieve their financial goals.  

Each associate is a unique contributor to creating a diverse, dynamic, thriving and inclusive workplace. We want you to become engaged … feel a sense of belonging … and contribute to the company’s exceptional future. 

Join forces with a company that can AMPLIFY YOUR STRENGTHS AND EMPOWER YOUR CAREER. 

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at 1-800-780-0304. We are available Monday through Friday 7 am to 4:30 pm CST.

For all other inquiries, contact our HR Helpline at 1-800-365-1405.

Mutual of Omaha and its affiliates are an Equal Opportunity /Affirmative Action Employer, Minorities/Female/Disabled/Veteran

To All Recruitment Agencies: We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.

Job ID: 3589

Posted 8 days ago

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