Sr Coordinator, Account and Client Management

Ameritas

Lincoln, NE Management & Operations
At Ameritas, fulfilling life is what we do daily. We continuously strive to help our customers and employees enjoy life at its very best by reducing uncertainty, helping grow assets and protecting what is most cherished. We're here to help people put worry behind and the future ahead and help enable a life that's rich in family, happiness, health and financial security. When lives are fulfilled, our mission is fulfilled.

Ameritas Life Insurance Corp is seeking an Sr Coordinator, Account and Client Management that serves as a liaison between the company and internal and external partners. This position develops and strengthens customer satisfaction by providing timely and accurate response to inquiries and supporting business fulfillment needs under moderate supervision. This position may provide guidance to entry-level associates on basic systems and procedures.

Essential Functions

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Maintain contract knowledge to ensure customers receive accurate and compliant information
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Perform administrative updates and changes within service standards
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Assist with system enhancement development and testing
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Provide back up support to other positions in the department
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Respond to customer service phone or email inquiries-limited phone; frequent emails

We are Ameritas: proud to say we're in the business of fulfilling life.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Job ID: 3631

Posted 11 days ago

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