Product Owner - Customer Experience

NCR Digital Banking D3

Omaha, NE Product Management

Right in the heart of the Silicon Prairie, NCR Digital Banking D3 is smack dab in the middle of Omaha, Nebraska.  At D3 we utilize the latest technology to build a cutting-edge product for financial institutions.  Working with D3 is about more than a 401(k), relaxed dress code and free snacks (which are all included!), it’s about working in a collaborative environment and building a solution that impacts millions of people around the United States.

NCR Digital Banking D3 provides a comprehensive set of digital banking solutions embedded with personal financial management tools built on a single platform that is accessible anytime, anywhere, from any device.  The D3 solution gives financial institutions the flexibility and control to engage more deeply with customers, increase retention, and cross-sell effectively.  Our clients are leading the way digital banking is personalized and delivered to end users.

D3 is seeking a Product Owner to oversee the end-user “customer” experience.  In this role you will work with fellow product managers, product owners and the development teams to advance the overall end-user experience for Mobile, WEB and the various form factors to ensure that D3 is delivering a lovable digital banking experience.   The Product Owner will have a level of technical aptitude to read and understand APIs, SDKs, and understand architecture components to help inform the business.  The Product Owner works closely with internal teams as well as clients, prospects, and user groups to evolve the experience in a manner that balances market demands, technological advances, and industry standards.

Responsibilities

  • Work with D3 Product Managers to identify and prioritize the requirements
  • Document, prioritize and groom the relevant backlog for assigned team(s)
  • Write Agile Epics and User Stories for assigned team(s)
  • Work with UX/UI design team and software architects to deliver a functional and lovable digital banking experience
  • Lead the effort to detail the specific functions, integration requirements, user experience and deployment of the solution set to the company and to the market
  • Work in collaboration with the broader product organization to ensure complete integration between all D3 products
  • Participate in user group discussions as well as present for consideration new strategic and tactical functionality
  • Work in collaboration with the development organization to ensure the delivered product meets the specified requirements and is delivered on time and within budget
  • Present and train internal customers on new services/features offered within new release versions of platform
  • Prepare explanatory documentation for customers for both existing and new platform functionality

Ideal Qualifications

  • Bachelor’s degree in related field or proven work experience
  • 5+ years of experience in the finance industry, preferably providing large/enterprise digital, online or mobile banking applications to consumers and/or small businesses
  • Ability to thoroughly understand complex business and technical issues
  • Must have relevant experience working through the definition, design, and release cycle of delivering product software to market
  • Experience with the entire SDLC using Agile/Scrum methodologies
  • Experience with industry standards such as PCI, WCAG, FFIEC
  • Strong leadership, project management, time management and problem-solving skills
  • Excellent written and verbal communication skills

D3 offers a competitive salary, flexible hours, full benefit package and much more!

 

Job ID: 2111

Posted 19 days ago

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