EHR / IT Systems Analyst

Midwest Eye Care PC

The EHR/IT Systems Analyst provides expertise and experience in maintenance, planning, training, implementation, communication, evaluation or new functionality, on-going process improvement, and general network and workstation IT troubleshooting related to the Electronic Health Records system.



  • Instrumental in troubleshooting and identifying software inconsistencies, and/or user reported errors and problems.
  • Analyze cross departmental impact of individual user or department level system/workflow change requests and work effectively with customer stakeholders to manage competing or conflicting requests and needs.
  • Test, install and document system patches and upgrades within the organizations EHR.
  • Administration and configuration of EHR system, including building/changing forms and reports.
  • Participates in workflow assessments to develop efficient and accurate documentation and training of EHR processes and drive end user adoption and satisfaction.
  • Analyze and monitor EHR processes pertaining to billing, form usage, report generation and data extraction in all areas.
  • Maintain EHR tickets and escalate when appropriate.
  • Develop and maintain detailed knowledge of product, business, practice management, and other computer software as it relates to job functions.
  • May require flexibility in daily schedule, irregular hours, evening, and weekends in order to meet deadlines and complete projects.
  • Must be able to travel locally to multiple sites throughout the organization.
  • Strong computer skills:
    • Working knowledge of Microsoft Outlook, Word, PowerPoint and Excel.
    • Ability to learn and work with multiple software/hardware products during the course of an average workday.



  • Bachelor’s degree preferred.
  • Minimum 1 year in a health care setting or Health Information management experience preferred.
  • Experience working in SQL and/or JavaScript a plus.
  • Ability to simplify technical language for non-technical audiences during staff trainings and troubleshooting sessions.
  • Strong technical knowledge of medical billing and EDI, prior experience with Electronic Health Record systems administration is preferred.
  • Able to organize and perform multiple tasks, problem-solve and prioritize work assignments to meet specific objectives under time constraints.
  • Demonstrated ability to be adaptable and flexible based on changing business and training needs.
  • Experience working independently and in a team-oriented, collaborative environment.


Job ID: 7222

Posted 8 days ago

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