Sales Support Specialist I

Ameritas

Lincoln, NE Technical Sales
At Ameritas, fulfilling life is what we do daily. We continuously strive to help our customers and employees enjoy life at its very best by reducing uncertainty, helping grow assets and protecting what is most cherished. We're here to help people put worry behind and the future ahead and help enable a life that's rich in family, happiness, health and financial security. When lives are fulfilled, our mission is fulfilled.

This Sales Support Specialist position supports delivery of support services to the organization's sales force to achieve sales objectives and drive revenue under limited supervision. This position maintains positive relationships with internal and external contacts to achieve customer retention by processing support service-related tasks and may make product recommendations. As a fully proficient team member knowledgeable about company products and programs, this position may provide guidance to entry level associates or peers, and may conduct analysis of problems.

Essential Functions

* Deliver service functions to support sales teams including timely and accurate preparation of materials, proposals, client data, and other sales information.
* Coordinate processes to maintain data, respond to inquiries, and deliver solutions to support the sales teams.
* Monitor progress during the entire lifecycle of a case.
* Provide recommendations to resolve procedural or system related problems.
* Create and analyze database reports and may make advanced rate and calculation adjustments via spreadsheets.
* Maintain a general understanding of various insurance products and their features and limitations.
* Support new or entry level associates by providing guidance and training.
* Additional Duties as assigned

Qualifications

* High School Diploma or GED
* 2-4 years of related experience

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Job ID: 2770

Posted 4 months ago

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