Sales Support Specialist

Ameritas

At Ameritas, fulfilling life is what we do daily. We continuously strive to help our customers and employees enjoy life at its very best by reducing uncertainty, helping grow assets and protecting what is most cherished. We're here to help people put worry behind and the future ahead and help enable a life that's rich in family, happiness, health and financial security. When lives are fulfilled, our mission is fulfilled.

The BD Sales Support team is looking for teammates to join our team as a Sales Support Specialist. Our fun, high-performing team works together to support our Strategic Partner organization's sales force.

Our Team is responsible for creating and providing dental and vision proposals to field offices nationwide. Our core focus is on cases with less than 200 enrolled lives and providing support to the field offices by assisting with questions about the products, plan design elements and business guidelines. We also submit sold case information to our Group Administration team. The Specialist will work closely with internal teams including the Business Development (BD) Underwriters and BD Sales Representatives. We do this by ensuring that sales and profitability goals are met, and customer satisfaction is maximized.

Essential Functions

* Become knowledgeable on Group Dental & Vision products including, but not limited to plan design elements and rating components of these plan elements.
* Review request for proposals (RFP's) for field offices. Become skilled at analyzing the details of the RFP and interpreting documents to effectively match groups' current Dental/Vision plan booklets.
* Utilize our SalesXpress rating system to create plan designs requested on the RFP and generate Dental/Vision proposals to send to the field offices.
* Support the field offices by answering questions about proposals, rates, products business guidelines and sales strategies.
* Process new case submissions by verifying quoted plan design information and inputting sold case information into SalesXpress to be sent to Group Administration.
* Deliver excellent customer experience through daily interactions with internal and external customers.
* Work with team members to meet specified metrics for completion of manual quotes and sold case submissions.

Qualifications and desired skills

* High School Diploma or GED
* Less than 2 years related experience acceptable
* Must possess strong verbal and written communication skills and commitment to customer service.
* Excellent problem solving, analytical and decision-making skills are required.
* Ability to prioritize tasks and consistently meet deadlines
* Can collaborate in a team environment, while also delivering independent results
* Intermediate level working knowledge of Microsoft Office, Microsoft Excel, and internet search skills required.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Job ID: 7135

Posted 21 days ago

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