Communications Specialist

CSG

Omaha, NE Technology

       

16120 Communications Specialist (Open)

     

Position Type:

Full time

       

Location(s):

US.NE.Omaha.CampusUS.CO.Greenwood Village.Office, US.IL.Chicago.Office

        

      

Position Details:

The Communications Specialist is responsible for the creation and coordination of various communication materials across the CSG organization.  This role is responsible for developing and executing a comprehensive, multi-channel internal communications strategy to drive awareness, business performance, organizational culture and team member engagement.

Responsibilities

  • Assist with content strategy and implementation: scoping, planning and delivering best-in-class content for communicating target audiences
  • Write and edit various forms of content to include summaries, memos, articles, infographics, scripts (video/presentations) that is interesting, informative, and impactful.
  • Maintain a thorough understanding of audience segmentation and tone of voice in driving engagement, understanding and strategy alignment.
  • Develop and update copy that can be leveraged for various channels to include, public relations, internal communications, analyst relations, social, and marketing collateral. 
  • Assist with the content creation and coordination of the company’s strategic communications strategy
  • Deliver a cross-functional program of activity to improve content with consistent, integrated messaging that is effectively placed across key channels to engage with target audiences.
  • Support the ongoing development of management reports and dashboards, drive meaningful insights; interpret insights, and share with relevant internal partners
  • Plan and coordinate key internal communication and employee engagement programs, coordinating with functional leaders and other internal partners as needed
  • **This job requires domestic and/or international travel up to 10%.**

Requirements

  • Bachelor’s degree in journalism, communications or related field.
  • 5+ years of demonstrated experience in internal corporate communications, or in an agency serving corporate clients internal messaging
  • Superior communication skills, both written and verbal, to effectively address and engage all levels within the organization, and communicate and articulate clear, effective messages that enhance and promote the mission, goals, and business objectives of the company.
  • Ability to drive innovative internal communication strategies that engage employees across multiple platforms (video, mobile app, digital monitors, events, presentations, etc.).
  • Ability to oversee and execute multiple projects simultaneously while working effectively under the pressure of last-minute deadlines and changing priorities.
  • Ability to work with confidential materials and quickly build trust among key stakeholders.
  • Effectively handle pressures and demands from multiple customers and competing priorities.
  • Detail-oriented, especially regarding validating clarity and accuracy of content/information.

Preferred

  • SharePoint capabilities a plus

Job ID: 1318

Posted about 1 month ago

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