Desktop Administrator – multiple openings Omaha, NE Contract

CSS Staffing

Omaha, NE Technology

Desktop Administrator – multiple openings

Omaha, NE

 

Core Responsibilities:

  • Hardware and software technology support in the Desktop and Citrix virtual desktop realm
  • Support small and large scale desktop management deployments, migrations, and virtualization utilizing the latest Desktop, Citrix, and Virtual Desktop Infrastructure Solutions
  • Diagnoses problems or performs general maintenance tasks through discussions with users and research, then isolates issues allowing for resolution steps to be performed either through remote servicing or in person to best meet
  • Provide personalized in-person or remote technology support service to customers and ensure all requests/resolutions are recorded 
  • Troubleshoot and resolve issues related to the network connectivity of end user devices such as desktops, laptops, thin clients and printers 
  • Good understanding of Systems Center Configuration Manager (SCCM) in the management of desktops (OS imaging and sending/monitoring of software update packages) 
  • Build and deliver end user devices and configure settings for current and new employees, including replacement devices based on individual requirements 
  • Help maintain an inventory of devices, including proper device retirement procedures 
  • Perform Quality Assurance checks for devices built by the team to ensure they meet documented requirements 

 

The Ideal Candidate Will Have:

  • Experience installing and troubleshooting applications, as well as experience supporting Microsoft products such as Windows 7, 10, and Office 
  • Ensure all systems and processes are properly documented 
  • Work with all support groups as applicable and act as primary on assigned projects related to the Desktop and VDI environments
  • Collaborate across multiple teams in full support of the Infrastructure group
  • Work with the IT Asset Management team to ensure proper licensing for software install requests, when applicable 
  • Knowledge and experience with the latest Microsoft desktop (Windows 7, 10) operating systems
  • Strong organizational, analytic, and complex problem solving skills 
  • Ability to work in a collaborative team environment 

 

Additional Information:

  • Start Date: ASAP
  • Assignment Length: 2 month contract

Job ID: 1706

Posted 11 days ago

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