Program Specialist, Strategic Accounts


Omaha, NE Technology

About us: 

Want to join a company on the cutting edge of technology and travel? Want to be part of a fantastic and fun company that’s revolutionizing the online travel advertising space?

Built on a decade of expertise analyzing the complete traveler path to purchase, Sojern drives travelers from dream to destination. The company delivered $13B in bookings for its clients to date by activating multi-channel branding and performance solutions on the Sojern Traveler Platform.

Recognized on the Top Company Cultures list by Entrepreneur Magazine, Sojern is headquartered in San Francisco, with teams based in Dubai, Dublin, Hong Kong, London, Mexico City, New York, Omaha, Paris, Singapore, Sydney, and Istanbul.


The Role:

The Global Program Specialist is responsible for growing and maintaining new and existing key clients across Attractions, Hotels, Resellers, and travel technology vendors.The ideal candidate will be adaptive, detail-oriented, organized, an excellent communicator with analytical skills, coupled with a natural ability to collaborate across a diverse set of teams. They must also have strong presentation skills and an understanding of display advertising (Facebook, SEM, and Meta are a plus), audience targeting and big data applications. Prior experience in strategic account management and/or program management, ideally with Online Travel, Hotel, or Entertainment related products and services industries will be an asset. Experience working with key regional and global hotel brands as well as independent hotels a plus. This role requires a broad range of skills including, the ability to interpret, develop, and execute data-driven action plans, as well as execute projects across global teams while prioritizing and managing internal and external client expectations and deliverables. To succeed in this role, you must be results-driven, open-minded/solution-focused, determined and resourceful, as well as the ability and endurance to manage multiple large global key accounts. As a Global Program Specialist, you’ll have the opportunity to work with major strategic partners in the fast-paced, online travel-advertising environment. You will play a critical role within the company through hands-on management of Strategic Alliances' partnerships while maximizing opportunities within each relationship.



  • Work cross-functionally with Strategic Alliances team, Program Managers, AdOps, Marketing, Sales, and Product teams to develop relevant advertising/marketing programs for key clients, prospects and their agencies

  • Deliver persuasive presentations and stories that demonstrate the value of Sojern to key decision-makers to drive sales

  • Meet and exceed aggressive and growing sales targets on a semi-annual basis

  • Work directly with clients and customer service managers to optimize their campaigns, communicate their needs internally and lead post-campaign analysis/review

  • Partner closely with internal teams on day-to-day operational processes and larger, high-impact strategic improvements

  • Develop KPIs, track metrics, and deliver quarterly business reviews to key clients to ensure campaigns are successfully launched and meet client’s goals

  • Analyze campaign performance data and provide optimization recommendations to ensure client satisfaction and renewal


What you bring to the table:

  • Bachelor’s degree in Business or related field. (Economics, Finance, Actuarial Science and Math a plus)

  • Minimum of 2-3 years post-college work experience in Account Management, Online Advertising or experience working with large clients

  • Exceptional written and oral  presentation skills

  • Strong analytical abilities that leverage our data-driven platform to produce successful campaigns

  • Ability to handle multiple clients & campaigns on any given day

  • Great time management and organizational skills

  • Willing to wear multiple hats and roll up your sleeves to get the job done

  • Willing to travel to visit external clients (15-20%)

  • Understanding of the online advertising industry

  • Great with people – ability to work with internal and external teams

  • Deep product and marketing understanding as well as operational expertise


  • Opportunities: Be part of a growing team with training and support to help you grow

  • Ownership: Lead creative and challenging projects

  • Give Back: We give 40 hours a year to volunteer and organize office volunteer programs with local organizations

  • Culture: Strong core business values, focus on teamwork, vibrant, social and fun environment

  • Snacks: Variety of snacks in the office

  • Meals: Monthly catered lunches & happy hours

  • Competitive Localized Benefits

  • IATA Travel Discount

  • Time Off: Flexible vacation days

At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job ID: 2446

Posted 4 months ago

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