Underwriter II, Risk Management



17637 Underwriter II, Risk Management (Open)


Position Type:

Full time






Position Details:

Forte, a CSG company, is looking for an Underwriter II to join our Risk Management team. Risk Management is charged with full life-cycle risk identification and mitigation strategies and execution; from initial application evaluation through account performance and offboarding.  The goal of the group is to recognize risk (fraud, credit, operational, compliance, reputational, etc.) generating activities, understand motivating factors, provide in-depth account and/or trend investigations, and develop appropriate solutions and outcomes.  Loss prevention and prudent risk-reward balance are Risk Management's directives.

The Underwriter II will evaluate merchant applications and/or accounts to determine acceptability within the firm’s risk appetite and identify higher risk attributes and continued compliance with industry standards and practices.  Merchant underwriting may include examination of financial, credit, and publicly available information, as well as direct interaction with customers, sales/service, and senior management teams. The Underwriter II will approve, document, and execute escalations, exceptions, and restricted tasks within assigned limits. Additional responsibilities include identifying risk-related trends within the application and performance populations. 

Job Responsibilities:

  • Analyze data to calculate risk metrics to identify and classify risk profiles for underwriting decisions.  Develop risk assessments based on financial statements, credit bureau files, and consumer and business profiles and establish quality control measures
  • Support less-experienced risk associates with escalations and exception requests.  Review and assess reports of suspicious account activity and identify requirement violations and restricted activities.  Serve as Subject Matter Expert for assigned knowledge areas
  • Prepare and distribute interoffice and customer communications that could include such items as new or annual program risk evaluations, assessment of individual risk profiles, and process statuses
  • Create reports and summaries of portfolio and industry trends, document processes and procedures.  Report key risk and control indicators of department and business units


Education & Experience:

  • Bachelor's degree in business, finance, accounting or related field or equivalent experience
  • 3+ years experience within the financial industry or 5+ years experience within the payment processing industry


  • 5+ years experience within a risk management area of the payment processing industry
  • Solid knowledge of NACHA and Credit Card operating rules and regulations

Knowledge, Skills, & Abilities: 

  • Ability to interpret financial statement documentation and credit reporting agency information
  • Logical thinking skills with the ability to identify important information relevant to assigned work
  • Working knowledge of credit and risk management principles
  • Outstanding analysis, problem-solving and issue resolution skills
  • Clear and appropriate written and verbal communication skills
  • Strong human relations skills
  • Accurate data entry skills
  • Attention to detail
  • Proficient in basic arithmetic and algebra
  • Excellent time management skills
  • Self-motivated with a drive to exceed expectations
  • Proficiency with other Microsoft Office applications.
  • Ability to read, write, speak and understand the English language in a business environment.

Job ID: 5217

Posted 6 days ago

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