CCM Project Management Intern



18094 CCM Project Management Intern (Open)


Position Type:

Full time






Position Details:

As the one of largest business support solutions (BSS) provider, CSG International provides solutions to a global client base and across market segments. Join an elite team of industry leading professionals who are driven for success in finding innovative solutions for our company and clients. We respond to the complexity of a dynamic, convergent world with a flexible set of needs-based solutions, innovative new technologies and forward thinking that helps our clients solve business problems and identify new opportunities and revenue streams.

As part of the internship program the candidate will manage software project(s) within our Customer Communication Management (CCM) space. You will work closely with senior team members to gain hands on experience in modern project management practices and techniques.  The program will offer you the opportunity to lead several projects in support of CCM 2021 strategic initiatives and gain exposure to and experience in a wide variety of project management practices, including (but not limited to):

  • Managing and monitoring the implementation of projects from conception through delivery

  • Organizing & Documenting activities ensuring completion within plan, scope and budget constraints.  

  • Serving as liaison between stakeholders, cross-functional technical and non-technical resources ensuring that all targets and requirements are met.  

  • Identifying, escalating, and mitigating Project and Program impediments.  

  • Applying Project Management best practices in a Scaled Agile Framework (SAFe) and Agile environment.


  • Must possess a desire to learn, a drive to improve and a natural curiosity about how things work and why things are done in a certain way

  • Demonstrable analytical and technical problem solving skills (projects in the CCM domain are of technical nature, a high level understanding of software/development concepts, database design and testing preferred)

  • Demonstrates basic knowledge in IT software development (SDLC) methodologies and processes

  • Communicate with both technical and non-technical groups on a regular basis to pass along important information and to ensure the design and implementation details conform to client specified guidelines

  • Requires a strong work ethic, a commitment to excellent customer service and teamwork, and the ability to integrate rapidly with an existing team

  • Demonstrates basic knowledge and experience in Project management

  • Demonstrates basic knowledge and experience with Stakeholder management

  • With guidance, demonstrates ability to navigate executive level collaboration, understand their needs and balance conflicting points of view

  • Demonstrates awareness of Change Assurance practices and participates in their implementation

  • Demonstrates effective risk identification and mitigation skills

  • Requires excellent written and verbal communications skills at the business and technical levels

  • Working towards a Bachelor’s Degree in Project Management, Business Leadership, Computer Science or Related field

  • Ability to work full-time out of our Omaha Office from June 7th- August 31st

Job ID: 5850

Posted 14 days ago

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