Client Solutions Consultant IV

Fiserv

Position Description

What does a great Client Solutions Consultant do?    

You will face exciting sales opportunity challenges as you collaborate with the Sales and Client Executives to understand a client’s credit card processing environment, including business strategy, objectives, pain points and processing requirements.  This business intelligence will enable the Sales Solution Consultant to collaborate with Sales and Client Executives to build and deliver a client-focused presentation.  You will demonstrate specific solutions as needs dictate to further enhance Fiserv’s value proposition.  Your efforts will assist Fiserv to meet sales and revenue goals while ensuring Fiserv can meet or exceed the client’s requirements. 

Essential Job Responsibilities

  • Lead client discovery sessions to identify client’s credit card business strategy, objectives, pain points and processing requirements

  • Properly interprets client background information to tailor the credit solution presentation to the client’s specific environment so that it demonstrates the value that Fiserv solutions will bring to the client’s organization

  • Present Card Services solution value to existing clients and prospects, highlighting how our solutions are superior to our competition, where known

  • Ensures the client presentation content reflects the latest solution value and adheres to DSG Consulting standards (future initiative)

  • Build and present LeveragePoint ROI models outlining the economic value of Card Services solutions to existing clients and prospects

  • Provide solution demonstrations to existing clients and prospects

  • Periodically review and offer feedback to RFP responses for specific client opportunities

  • Participate in user groups, trade shows, and conferences as required

  • Strong teamwork and collaboration with Sales Executives, Client Executives and other internal Business Partners within Card Services and with other Fiserv business units

  • Maintain strong payments and financial services industry knowledge levels

  • Basic Qualifications for Consideration:

  • Bachelor’s degree

  • 10 years or more of payments industry experience

  • Excellent facilitation skills, strong oral and written communication skills

  • Ability to be well-organized, goal oriented, flexible and a willingness to grow professionally

  • Strong analytical skills, adaptability and ability adjust to atypical issues/opportunities are essential

  • Experience interacting with customers at all levels along with appropriate representatives to analyze, validate, specify, verify and document business strategy

  • Accustomed to working under high levels of accountability and measurable performance

  • Ability to work efficiently and productively without detailed direction or guidance

  • Ability to handle extremely confidential information in a professional manner and capable of exercising good independent judgement

  • Preferred Skills, Experience, and Education:

  • Client-facing sales experience

  • Strong background and experience with credit card processing and the credit card industry

  • Excellent presentation skills (in-person and remote), ability to own the room with confidence

  • Travel required: up to 50%

Learn more about us.

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

In this role you will be aligned with our card solutions team. Card Services authorizes and settles point-of-sale (POS) and ATM transactions, monitors and drives ATMs, provides nationwide switching of debit, credit, prepaid and ATM transactions, and owns the Accel® Network. We provide clients with proven solutions to maximize profit, reduce cost, and mitigate risk.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Explore the possibilities of a career with Fiserv and Find Your Forward with us.


Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.

Job ID: 6371

Posted 6 days ago

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