Director, Salesforce Sales Platform


Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

We are seeking a technical leader with Sales and Salesforce experience to partner with the Sales & Marketing business verticals and leadership to help translate the transformative roadmap for these critical business units into technology solutions; enabling PayPal to compete in the ever evolving-changing business climate. We seek a leader who can strike the right balance of partner, innovator, leader and coach. The successful candidate will guide the maturation of the Sales & Marketing Technology team inclusive of change governance, technology skillset development, architecture, delivering a secure, compliant, multi-tenant Sales & Marketing platform for all PayPal branded businesses – current and future that will: • Empower these business verticals to compete and win • Enable Sales and Marketing professionals to view and act upon a 360-degree view of our Customers and Merchants • Deliver persona based offerings to ensure a rich and efficient experience

We seek a technical leader who has experience in Sales and Marketing; preferably with experience with the Salesforce platform and other COTS solutions. One who understands the nuance of leading, managing, guiding and influencing. A leader who recognizes the timing of when to lead from the front and from the rear. A leader who understands that we are in results business and outcomes matter.

Job Description:

The   Director of Development, ETX Sales & Marketing will deliver a modern, secure, resilient, scalable and multi-tenant platform that will enable PayPal’s growth. The successful leader will be seen as a coach who can guide the development organization from current state to state of the industry,  promote innovation, be data driven and be a trusted member of this organization’s leadership team while executing against the defined strategy-outcomes of both the Sales business team and the ETX technology organization.

Key responsibilities include:  

  • Trusted Technology Partner:   Develop  rich, influential and trusted partnerships with key business and technology partners. Demonstrate the ability to navigate internal networks, build internal consensus and lead from all dimensions as necessary.
  • Strategic Thinker and Innovator: Bring outside-in thinking to the organization, highlighting industry trends that should be considered and evaluated. Act as an innovator, disruptor and executioner in recommending strategies for all aspects of our Sales & Marketing technical footprint.
  • Platform Mind-Set: Rely on industry knowledge and experience to recommend the go-forward architecture and goals that will deliver the desired outcomes relating to platform security, scalability and resiliency.
  • Product Mind-Set: Develop a product mind-set that is focused on delivering the needs of the business. In a technology-enabled product organization, the staff exists to service the needs of your customers, within the constraints of the business.
  • Platform Gap Analysis: Assess gaps between current and target platform architectures, evaluate options, and develop appropriate recommendations leveraging PayPal's technologies in combination with 3rd party, open source and COTS products.
  • Lead-Manage-Coach the team: Be a dynamic leader who can instill PayPal’s values into the team and can inspire-develop the team to be a high-performing team that delivers the desired business results in a manner keeping with our culture.
  • Internal Consultant: Provide expertise to business units and colleagues across the company who are building platform, infrastructure, and database applications and frameworks.
  • External Voice: Represent PayPal to external  partners in building long-term roadmaps and influencing COTS product directions.


The ideal candidate has proven experience in transforming technology architecture at scale in a fast-paced environment; applying strong technical, consultative skills, including business acumen, customer empathy, and the ability to influence and partner. This person thrives in a dynamic, global, fluid, matrix environment and is results-focused.  Is comfortable leading from both the front and the rear, as situations dictate. History in architectural transformation with proven results, outcomes.


Proven ability to:

  • Gain and maintain team trust
  • MUST have prior sales experience
  • Contribute to the develop and implementation of a sustainable technical strategy
  • Be an articulate thought leader
  • Develop an ‘customer-product’ centric organization
  • Navigate ambiguous situations successfully
  • Manage and execute complex projects
  • Develop and deliver executive presentations
  • Facilitate dialogue across multiple business units, functions, geographies, business partners and Centers of Excellence
  • Bachelor’s degree required; Graduate degree is highly desirable.

Personal Characteristics:

Strong technical acumen

High degree of emotional intelligence and discretion

Strong personal values, i.e., personal integrity and acting in good faith

Data driven

Out of the box thinker

Good judgment

Collaborative team player

Agile and flexible

Highly analytical

Highly organized

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at


Job ID: 6386

Posted 19 days ago

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