Lead Systems Analyst


18552 Lead Systems Analyst (Open)

Position Type:

Full time



Position Pay Range:

Pay Range may vary by geographical location



The ideal candidate can quickly grasp highly complex requests and craft a creative, marketable, and performant approach that effectively addresses the request.  We’re seeking candidates who are innately curious and strive to understand the details behind the bigger picture.   They have a strong passion for technology and a desire to continue learning at every opportunity.

Position Details:

What you will be doing:

  • Research industry trends, technical publications, and gathers internal feedback to influence the direction of the product.
  • Collaborates with Product Management and clients to prioritize the roadmap and champions the features which will provide the most value.
  • Collaborates with Scrum Master, other Product owners and Release train engineer to ensure impact-free implementation.
  • Stays well informed about our clients’ business initiatives to conceptualize features that achieve their objectives.
  • Consolidates requests, designs, and technical research to create well-defined and well documented user stories.
  • Offers guidance to the team during execution and holds accountability for the overall solution.
  • Works with internal/external project teams to ensure a smooth consumption of the solution.
  • Understands our clients’ use of the product to deliver detailed communication and presentations on the value of various features.
  • Builds working relationships with clients, continuously striving to improve the business relationship.


  • Bachelor's degree in Business Administration, Computer Science or related field
  • Experience working in an Agile/DevOps environment, and managing iteration-level deliverables.
  • Able to demonstrate an ability to learn from challenges and apply continuous improvement as an individual as well as with the team and Product Owner process as a whole.
  • Good understanding of technologies including .Net/C#, web services and Automation tools.
  • Track record of successful delivery of medium and large scale software development projects to production.
  • Ability to document both technical details such as data flow diagrams or system integrations as well as document functional requirements in terms of user acceptance criteria.
  • Ability to travel up to 10% of the time domestically.

This role is eligible for a bonus opportunity


CSG is proud to offer employee-focused benefits that are robust in design and support a wide spectrum of employee well-being needs. Included in our benefits package is your choice of 3 medical plans administered by United HealthCare, MetLife dental, and vision coverage. CSG also offers an Incentive Savings Plan (401k), serviced by Fidelity Investments. CSG makes a dollar-for-dollar Matching Contribution based on the first 5.5% of your eligible pay you contribute as Pre-Tax or Roth After-Tax Contributions. All contributions are immediately 100% vested. At CSG, we recognize the ability to take time away to recharge is important. We offer a US Tiered Vacation Plan for non-exempt (hourly) roles, and a Flexible Vacation plan for all exempt (salaried) employees. For more benefit details, please Click Here.

Job ID: 6518

Posted 29 days ago

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