Business Systems Consultant (Change Mgmt) or Remote

Mutual of Omaha

Lead, consult, manage and influence all change management activities in support of the Enterprise Business Platform Laboratory Division and established Agile Release Train (ART). The primary objective of this role is to create and implement change management strategies and plans to enable enterprise-wide, segment-wide, and/or division-wide changes.  This role will lead change initiatives to enable staff adoption, utilization and increase proficiency so that benefits are realized.


  • Lead, consult, manage and influence change management initiatives on complex or enterprise-wide projects that impact operational culture norms or large cross sections of the company.  Facilitate sessions with sponsors and/or senior level management to identify change management strategy and implementation approach based on situational awareness of the change and the groups impacted by the change.  Develop and implement comprehensive actionable change management strategy, communication plans, resistance management plans and training plans for internal and external business associates and customers. 
  • Provide thought leadership on organizational readiness activities required to support large-scale change, leveraging industry standard change management methodologies to ensure successful planning and delivery.  Conducts readiness assessments and post change assessments to determine effectiveness of communications and training along with the change implementation. Works regularly with ART Leadership on establishing and maintaining effective working relationships with senior level management/sponsors, project management within the various business segments, across multiple Agile Release Trains.  Develops and maintains current knowledge of assigned business areas, Mutual of Omaha practices, the insurance industry and the business environment.  Serve as a change liaison between operations/segments.
  • Resolves change management issues by assimilating, interpreting and drawing conclusions from an extensive variety of data/assessments.
  • Completes complex and sensitive projects maintaining a high degree of confidentiality. 
  • Provide sponsors, change leads and project managers with strategic counsel and perspective that results in effective communication and change management processes, plans, and deliverables to achieve desired business goals.
  • Expert knowledge of change management practices.  Be recognized as a change management and communication expert within the organization; maintaining a solid understanding of the industry, incorporating change management best practices as they emerge.
  • Advocates and leads change supporting team building, recognizes contributions and celebrates accomplishments.  Assists in the work direction of day to day change activities.  Provides overall goals; develops, updates, and maintains change management work plans. May provide backup support for management as needed.
  • Develop and maintain current change management knowledge and business knowledge of the area assigned, Mutual of Omaha practices, insurance/finance industry and business environment.  Researches, analyze and evaluates new and emerging change management methodologies/tools.


  • Experience and knowledge of change management principles, methodologies and tools.  A solid understanding of how people go through change and the change process.
  • Demonstrated high level of leadership and relationship skills.  Ability to interact with Senior Level management within the various business segments.  Ability to establish and maintain strong relationships throughout all levels of the company especially senior level management
  • Exceptional written and oral communication and presentation/facilitation skills
  • Excellent analytical skills, attention to detail, problem solving and decision-making abilities.  Creativity, diplomacy, sound judgement, initiative and active listening skills
  • Clear understanding of the business processes and determine how changes to those processes will affect the organization
  • Ability to see the big picture and think strategically, holistically and cross-functionally. Experience with large scale organizational efforts. 
  • Understanding of organizational issues and challenges
  • Ability to clearly articulate messages to a variety of audiences through a variety of communication methods
  • Ability to influence others to move toward a common vision or goal
  • Able to work in ambiguous situations; resilient, flexible and adaptable
  • Organized with a natural inclination for planning strategy and tactics
  • Problem solving and root cause identification skills
  • Familiarity in the Agile methodology
  • Demonstrated ability to meet stringent deadlines, deliver change management deliverables on time and on budget, work independently and part of a team, to guide, train and mentor others and to provide excellent customer service.
  • Knowledge of or willingness to become certified in change management methodology such as Prosci
  • Designation as a Certified Change Management Professional™ (CCMP™) is a plus.
  • Expert knowledge of Microsoft Office tools (PowerPoint, Word, Publisher, Excel, and Outlook). 
  • You help promote a culture of diversity and inclusion within the department and the larger organization. You value different ideas and opinions. You listen courageously and remain curious in all that you do.
  • You are able to work remotely and have access to high-speed internet.


  • A diverse workplace where associates feel a sense of belonging.
  • An organization that feels like a small, close-knit community and has the strength of a Fortune 500 company.
  • Tuition reimbursement, training and career development.
  • Comprehensive benefits plan that includes medical, dental, vision, disability and life insurance.
  • Flexible spending accounts for healthcare and childcare needs.
  • 401(k) plan with a 2% company contribution and 6% company match.
  • Competitive pay with an opportunity for incentives for all associates.
  • Flexible work schedules with a healthy amount of paid time off.
  • For more information regarding available benefits, please visit our Career Site.
  • Salary Range: $74,000 - 105,000
  • Pay commensurate with experience.


Mutual of Omaha serves more than 4.8 million individual product customers and 39,000 employer groups. Our legacy of stability creates an environment where every associate is encouraged to experiment, innovate and grow in their own unique career path.

From day one, you’ll have the tools to be your best self at work. Here you’ll do meaningful work and your talents will have a positive impact on peoples’ lives as we help our customers protect what they care about and achieve their financial goals.

Each associate is a unique contributor to creating a diverse, dynamic, thriving and inclusive workplace. We want you to become engaged … feel a sense of belonging … and contribute to the company’s exceptional future.

Join forces with a company that can AMPLIFY YOUR STRENGTHS AND EMPOWER YOUR CAREER.

For inquiries about the position or application process, contact our HR Helpline at 1-800-365-1405.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at 1-800-780-0304. We are available Monday through Friday 7:00 am to 4:30 pm CST we will reply within 24 hours.

Mutual of Omaha and its affiliates are an Equal Opportunity /Affirmative Action Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

To All Recruitment Agencies: We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Circa

Job ID: 6866

Posted 14 days ago

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