Mutual Funds Specialist
TD Ameritrade
Mutual Funds Specialist
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Role
The specialist is responsible for key deliverables to internal and external clients/advisors/regulators on a daily basis. The key deliverables include but are not limited to analysis of exceptions from the TDA back office system, research/resolution of issues with the BNY Surpas subaccounting vendor, analysis or troubleshooting of DTCC and Surpas file transmission issues, and testing/implementation of new technology enhancements.
The specialist completes assignments in Trading, Dividends, Money Markets, Reconciliation, Cross Class Exchanges, and Security Master preferences that directly impact the Client/Advisor account. A specialist’s failure to interpret or analyze in a perfect manner leads to account attrition, client dissatisfaction, and/or liability for TDA.
This role interacts with external clients primarily through active monitoring of back office automation or as an intermediary answering client calls/emails/escalations. The role directly interacts and manages day to day relationships with Fund companies, BNY, DTCC, contra firms, Broadridge, and Sweep Money Market providers.
Responsibilities
Analysis
- Fund specific rules (Example: Fund minimums)
- Client/Advisor level exemptions (Example: STR waivers)
- Regulatory obligations (Examples: Blue Sky reporting and 15C3-3)
- Reconciliation of Trade, Dividend, and Transfer Breaks
- Reconciliation across BOS, SuRPAS, and Fund Companies
- Review and interpretation of proper tax coding and corrections of tax coding for Mutual Funds transactions
Problem Solving
- Internal/External system enhancements or issues
- Root cause of breaks between TDA, the Fund, DTCC, Surpas, etc.
- Providing process or technology solution options to Management
- Remediating transfer issues with the Fund or Contra Firm
Client or Business Partner Service
- Answering business partner inquiries regarding Fund specific requirements/eligibility
- Providing follow up on Mutual Fund transfers to expedite the client request or remediate NIGO type issues
- Timely and accurate completion of client trading and dividend requests
Requirements
- Series 7 & 63
- High School Diploma or Equivalent
- 1 to 3 years Brokerage Experience
- Military education or experience may be considered in lieu of civilian requirements listed
Role
The specialist is responsible for key deliverables to internal and external clients/advisors/regulators on a daily basis. The key deliverables include but are not limited to analysis of exceptions from the TDA back office system, research/resolution of issues with the BNY Surpas subaccounting vendor, analysis or troubleshooting of DTCC and Surpas file transmission issues, and testing/implementation of new technology enhancements.
The specialist completes assignments in Trading, Dividends, Money Markets, Reconciliation, Cross Class Exchanges, and Security Master preferences that directly impact the Client/Advisor account. A specialist’s failure to interpret or analyze in a perfect manner leads to account attrition, client dissatisfaction, and/or liability for TDA.
This role interacts with external clients primarily through active monitoring of back office automation or as an intermediary answering client calls/emails/escalations. The role directly interacts and manages day to day relationships with Fund companies, BNY, DTCC, contra firms, Broadridge, and Sweep Money Market providers.
Responsibilities
Analysis
- Fund specific rules (Example: Fund minimums)
- Client/Advisor level exemptions (Example: STR waivers)
- Regulatory obligations (Examples: Blue Sky reporting and 15C3-3)
- Reconciliation of Trade, Dividend, and Transfer Breaks
- Reconciliation across BOS, SuRPAS, and Fund Companies
- Review and interpretation of proper tax coding and corrections of tax coding for Mutual Funds transactions
Problem Solving
- Internal/External system enhancements or issues
- Root cause of breaks between TDA, the Fund, DTCC, Surpas, etc.
- Providing process or technology solution options to Management
- Remediating transfer issues with the Fund or Contra Firm
Client or Business Partner Service
- Answering business partner inquiries regarding Fund specific requirements/eligibility
- Providing follow up on Mutual Fund transfers to expedite the client request or remediate NIGO type issues
- Timely and accurate completion of client trading and dividend requests
Requirements
- Series 7 & 63
- High School Diploma or Equivalent
- 1 to 3 years Brokerage Experience
- Military education or experience may be considered in lieu of civilian requirements listed
Job ID: 6890
Posted 9 days ago