Senior Business Analyst


Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Senior Business Analyst is accountable for managing the process and exceptions associated with assigned general ledger accounts and all related activity. Utilizing the PayPal Financial systems (PFIT), this position will assist in analyzing reconciling differences and determining root cause analysis. The analyst is also accountable for the proper classification of assigned accounts and the reasonableness of the balances. This position will be responsible to lead projects that drive end to end improvement in processes, which ultimately affect the team and its stakeholders. This position will also be involved in the testing and implementation of new products and processes.


Lead the execution of end to end process improvements, including the development and delivery of key metrics. Timely and effective reconciliation of all assigned General Ledger accounts, including effective process and exception management in accordance with Company Policy.  Ensure accurate posting of general ledger entries in SAP and customer accounts. Work cross-functionally to develop and implement end-to-end solutions that improve the organization's ability to provide accurate, timely, defect free financial statements. Learn new systems and Operational Excellence techniques well enough to become recognized as a subject matter expert. Participate in special projects as needed and perform other duties as assigned.


Meet or Exceed expectations level for all specific duties outlined above. Demonstrate the ability to perform analytic responsibilities and to put forth recommendations and process improvements. Demonstrate a solid understanding of the team’s processes and the business products, transactions, systems and related process flows. Understand the implications from the transaction level, to the reconciliation level and then up to the general ledger of various money movement accounts. Demonstrate a high level of job discretion.  Performance is evaluated against the ability to adhere to the PayPal values and behaviors including exercising good judgment, demonstrating a desire and ability to make good decisions, displaying a heightened level of accountability, demonstrating a sense of responsibility, confidentiality and professionalism. Maintain the highest level of teamwork, by incorporating a positive attitude, being supportive in words and actions, embodying the core values of PayPal and communicating appropriately with all levels both within the existing team and anyone outside the direct reporting structure. Maintain a high level of commitment, which includes more than just performing accountabilities, as assigned.  This includes requesting additional responsibilities, volunteering for special projects, identifying oneself as a go-to individual, displaying flexibility with change and a passion for the product and company.


A.  Education

Bachelors Degree with emphasis in Accounting, Finance or Systems preferred

B.  Experience

6+  years relevant work experience in accounting operations preferred, including experience in high volume, complex general ledger reconciliations 6+ years of relevant financial statement preparation and analysis experience preferred Significant skills/experience in analytics and process management Natural facilitator and change agent Project management experience Experience working with cross –functional and international teams Proficient in Microsoft Office products, including Excel Experience with SAP systems preferred. Experience with other external systems and software a plus (reconciliation tools, data warehouse, etc.) System and process architecture, troubleshooting, reengineering and mapping Financial institution or payments industry experience a plus

 C.  Knowledge, Skills, and Abilities

Demonstrates global business understanding and perspective in considering solutions Demonstrate business analysis capabilities and a proven track record of meaningful improvement recommendations. Ability to understand and evaluate end to end processes Well-developed sense of urgency and follow through Energy and desire to thrive in a fast-paced organization; ability to handle multiple projects under pressure Prioritizes work with limited supervision. Independently meets multiple deadlines  Strong communication skills - including ability to listen to the needs of others and comprehend complex matters, articulate issues in a clear and concise manner, and present findings as well as recommendations in both oral and written form to all levels in the organization Team-oriented approach – can effectively lead a project or participate as an effective team member as well as work cross-functionally with other organizations  Ability to gain support for ideas, create common goals and lead others to accomplish objectives Strong interpersonal skills, presentation skills, time management skills and ability to work productively with all levels in an organization Excellent organizational and analytical skills (detail-oriented, thorough) Self-motivated, able to work with little or no supervision, demonstrates initiative, flexibility, teamwork, perseverance, maturity under pressure, and anticipates and resolves problems before they develop.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at


Job ID: 7696

Posted 26 days ago

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