Insert Operator (Mon-Thurs 6pm-4:30am)


19637 Insert Operator (Mon-Thurs 6pm-4:30am) (Open)

Position Type:

Full time



Position Pay Range:

Pay Range may vary by geographical location



Process billing statements, computer letters and past dues to the customer's satisfaction and with regard to quality and departmental standards. To separate mail by zip codes according to postal regulations in order to receive maximum discounts and to maintain or surpass set production standards.

Position Details:

Why CSG?
  • Great Schedules
  • 164 hours of PTO annually
  • 5.5% match on 401K
  • Healthcare Benefits: Medical, Dental, Vision
  • Advancement Opportunities
  • Overtime Opportunities
  • Tuition Reimbursement

Machine Set-up

  • Verify QC board, QC sheets and statements all match for current sys/prin and cycle being worked on
  • Verify the proper receipt of materials through matching with QC board (i.e. inserts, carriers, return envelopes, etc.)
  • Place materials (inserts & envelopes) in designated hoppers and set detection for missed and double-stuffed materials
  • Verify hopper/feeder assignments to ensure correct insertion of materials
  • Cut down statements for proper read, inspect folds and verify accurate reading

Machine Operation

  • Cut down statements for proper read, inspect folds and verify accurate reading
  • Make all necessary adjustments as the machine operates in order to meet departmentally set quality and productivity standards
  • Presort mail according to postal regulations to obtain the greatest discount, mark trays accordingly using the correct supplied tie-out sheet
  • Maintain accurate counts of damaged statements and record on QC board
  • Separate and record damages from inserted run to be turned over to PAS
  • Ensure the needed materials are provided for rework
  • Routinely check sequence counts to ensure all statements are accounted for and minimize potential for duplicate statements
  • Inspect machine routinely by verifying: 1) QC board matches the QC checklist for cycle dates and system/prin, 2) Verify also that the checklist matches the statements for form type, cycle date and system/prin, 3) Inserts/envelopes on the board match the contents in the insert machine hoppers/feeders and recheck machine mode and detections
  • Achieve and maintain an average of 65% Operator Efficiency
  • Routinely check statements for proper read, fold, cut and materials. By opening first 3 statements and 1 statement per 3,000 processed

Job Requirements:

  • You must be 18 years or older
  • You must have a high school diploma or equivalent
  • Successfully complete and pass online Assessment
  • Ability to reach, lift, and carry boxed materials and paper webs weighing between 25 to 45 lbs.
  • Occasional push and pull with forces upwards of 57 lbs necessary to maneuver loaded carts and pallet jacks. 
  • Stand/walk for 95% of shift
  • Ability to read, write, speak and understand the English language in a business environment


CSG is proud to offer employee-focused benefits that are robust in design and support a wide spectrum of employee well-being needs. Included in our benefits package is your choice of 3 medical plans administered by United HealthCare, MetLife dental, and vision coverage. CSG also offers an Incentive Savings Plan (401k), serviced by Fidelity Investments. CSG makes a dollar-for-dollar Matching Contribution based on the first 5.5% of your eligible pay you contribute as Pre-Tax or Roth After-Tax Contributions. All contributions are immediately 100% vested. At CSG, we recognize the ability to take time away to recharge is important. We offer a US Tiered Vacation Plan for non-exempt (hourly) roles, and a Flexible Vacation plan for all exempt (salaried) employees. For more benefit details, please Click Here.

Job ID: 7759

Posted 21 days ago

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