Information Management Analyst


Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

As Information Management Analyst you will have the opportunity to support the Global Head of Records and Information Governance in defining and executing a multi-faceted enterprise-wide information management and governance program. You will be responsible for administering various activities associated with data and information lifecycle management. This position requires a significant amount of collaboration across all business areas within PayPal Core and its adjacencies.


  • Support Records and Information Governance (RIG) framework, process design, analysis, development, and execution, including:        
    • Controls development and integration
    • Oversight monitoring process development
  • Collaborate with data users and stakeholders to identify, understand, articulate, and apply information governance processes to manage business information across PayPal, including:
    • Conducting information systems and compliance assessments
    • Examining and evaluating information content
    • Providing guidance for the maintenance of information classifications and disposition schedules
  • Gather and report metrics for the Global Information Management and Data Governance programs on regulatory compliance, performance, and achievements within business units
  • Identify sources of data and information, such as custodian, owner, and system of record
  • Drive awareness and understanding of information governance processes for consistent and defensible information management
  • Support the development of system enhancements to streamline information management processes
  • Stay current on the latest industry technologies, best practices, trends and strategies
  • Assist employees, vendors and other stakeholders in addressing questions related to information life cycle procedures and services

Functional/Technical Requirements

  • 3+ years records and information management or other information governance or compliance related experience
  • Strong technical knowledge with expertise in at least one of the following: Data Governance, eDiscovery, Information Lifecycle Management (ILM), Records and Information Management (i.e., RIM, retention)
  • Working knowledge of data management practices
  • Strong understanding of issues associated with managing electronic data/information
  • Understanding of privacy and data security regulations that impact data retention
  • Proven analytical skills
  • Knowledge of electronic document management systems
  • Excellent verbal and written communication and collaboration skills to effectively communicate with both business and technical development teams
  • Comfortable working in a fast-paced, results-oriented environment
  • Excellent organizational skills and ability to adjust to changing requirements
  • An innate intellectual curiosity and a willingness to build awareness of information management best practices. PayPal is constantly innovating by introducing new products and entering new markets, so successful analysts must quickly get up speed on new content areas.

Educational Requirements:

  • A Bachelor’s Degree in Computer Science, Systems Analysis, Management Information Systems, Information Management or related field

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at


Job ID: 8329

Posted 12 days ago

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